About Us

Pinjarra Doctors is accredited general practice and complies with requirements of RACGP. Certificate of Accreditation can be found here

Pinjarra Doctors is registered to provide Q Fever and Yellow Fever Vaccinations.

The practice is open MONDAY – FRIDAY 7.30 – 17.00

Appointments can be booked by calling the Practice on 9531 4286 or by clicking link to booking online via Hot Doc.

Online booking is not available for NEW patients and telehealth/phone appointments.

If you have an emergency, please call 000 or proceed to PHC Emergency Department at 110 Lakes Road Mandurah.

For after-hours home visits please call to Get Better Doctors - ph. 1800 238 837.

For more information, please visit their website https://www.getbetter.com.au/

Please call the Practice on 9531 4286,

If you are a NEW patient.

Initial appointment for a NEW PATIENT joining Pinjarra Doctors is a double appointment and is comprehensive at a cost $128 for all, including concession card holders (except children under 16-year-old). A deposit of $50 to secure the appointment time is payable at the time of booking and will be deducted from your consultation fee following the appointment.

If you require a telehealth or phone appointment. (Subject to eligibility)

This service is available for our regular patients only that has attended the practice within the last 12 months. NOT available for new patients.

If you have tested positive for Covid-19 or you are experiencing flu-like symptoms such as fever, cough, headache, runny nose & sore throat.

You will be asked some questions and provided information on what to do next. If you are booked for face-to face consultation, a mask will be mandatory when entering the Practice. This will help protect the health and safety of you and others.

Our Services

Our Fees

Consult Private fees Medicare rebate Out of pocket
Short $40.00 $18.85 $21.15
Standard $86.00 $41.20 $44.80
Long $128.00 $79.70 $48.30
7.30am consult $98.00 $53.65 $44.35
Driving medical Trotting Medical $128.70 Including GST No Medicare rebate
After Hours

For urgent attention or after hours care please proceed to the Peel Health Campus Emergency Department at 110 Lakes Road Mandurah - ph. (08) 9531 8000
Alternatively call to Get Better Doctors – ph. 1800 238 837 for after-hours home visits. For more information, please visit their website https://www.getbetter.com.au/

Home Visits

Where it is safe and reasonable, regular palliative patients and who lives within 30 km radius of the practice could be arranged with the doctor. No additional cost will be charged

Complaints and Feedback

Our practice encourages patients to give feedback, both appreciative and concerns, as part of our customer focused approach to improving the quality patient care.

Customer Concern form can be downloaded here.

All complaints/Concerns are used for quality improvement process and improvements measures are taken to prevent the same from happening. We strive to deliver a safe and high-quality health care service to the patients of our community.
Other contacts: 

- the Health and Disability Services Complaints Office (HaDSCO) at (08) 6551 7600 or 1800 813 583

- the Australian Health Practitioner Regulation Agency (AHPRA) at 1300 419 495

Your Health Information

We are committed to protect privacy of our patients within our practice. Information collected is kept strictly confidential and used only for the medical and health care of patients. We will not release information about you or your care to anyone without your written approval unless required by law. For more details, please ask to see our Privacy Policy.

At your request and signed authority we can transfer your health summary to the surgery you are moving to at no cost. A full record can be transmitted at $33 per person or $55 per family.

Appointments

Appointments can be booked by calling the Practice on 9531 4286 or, by booking online via Hot Doc.
Please ensure you enter your details correctly to match with the Practice appointment book.

Emergencies will always be given priority.

Standard appointment time is 15 mins.

Booking a long appointment is important for complex health matters, health assessments, counselling, workers compensation, drivers’ license or insurance medicals. If you require a long appointment, please let reception staff know when booking your appointment.

New patients, please arrive with your Medicare card in hand, 15 minutes prior to your appointment time to complete the patient registration form.

Walk-ins will be allocated the first available consultation, and will usually be required to wait.

BOOK ONLINE

OUR TENANT GENERAL PRACTITIONERS

 

Practice Address and Contact Details:

Pinjarra Doctors is located at

27 Murray Street, Pinjarra, WA 6208

08 9531 4286

08 9531 4268

reception@pinjarradoctors.com.au

We will endeavour to respond to Email enquiries within 5 business days.

Do not use Email messaging for urgent matters.

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